The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Kimway Stone Industry Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 Working Days after the confirmation.
Please return your purchase to the following address:
Kimway Stone Industry Sdn Bhd
23, Jalan Impian Emas 18,
Taman Impian Emas,
81300 Johor Bahru, Johor, Malaysia.
Please contact us at firstname.lastname@example.org or +6016-717 3435 if you have any questions or doubts.